F.A.Q.

If your answer isn't here please contact us

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Common FAQ
Yes you can register an account worldwide as long as the country you belong too alows cryptocurrency and transactions usage on this technology, if it is not allowed or fobidden by low you are not allowed to register or use our services.
Due to the nature of our system and how it is built you can only use it on our services including website, mobile app or desktop app.
Yes, our system is still in BETA so bugs can occur however the privacy of the transaction is our first priority, and due to this nature the address you are sending the transaction from can be different from the actual address in your account.
Yes, you can register as many accounts as needed. However merchants can only use one specific account for a specific website he can't use multiple accounts for the same website as the API key for that website account will only be valid for that account.
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Security
Yes, you can use that service and activate it from your user profile security tab. On each login you will be requested a code that is delivered to your registered mail, without that code you won't be able to login.
You can use either e-mail or SMS 2FA system, you can't use both. For the moment the SMS 2FA system is not currently available, more details will be given when we have any updates.
Yes, in your account you can find a list of all your login history including the IP, Country and Date occured.
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Purchase
Yes you can as long as they provide you a real wallet address where you can send.
Each currency have it's own fixed fee that will be prompted on the time when you send the transaction. The fee can be changed without notice but we will try our best to keep the best rate to provide speed and reliability.
Yes, all transactions that are sent from an website address to another website address have 0% fee, although it might show on the transaction checkout it won't be taken on the final result.
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Business
We accept majority of website however there are some that we do not accept as following:
- Illegal drugs and substances.
- Pornography featuring underage or unconsenting performers.
- Software or websites with malware, viruses, trojans, spoofing, etc.

Content which may be:
- Libellous or maliciously false;
- Infringe any copyright, moral right, database right, trademark right, design right, right in passing off, or other intellectual property right;
- Be in contempt of any court, or in breach of any court order;
- Be in breach of racial or religious hatred or discrimination legislation;
- Be untrue, false, inaccurate or misleading;
- Constitute spam;
- Be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory
You can select using the api what currency to use on the checkout, based on that the user will be prompted to pay the requested amount in your account.
Yes however that part of the website is under construction and should be available in the near future, for the moment you can use it only as a user.